Privacy Policy

GILBERTO ORTIZ OSORIO, CASA GILBERTO ORTIZ E HIJOS with address in Calle Abedul, manzana 4, lote 2, Colonia Plutarco Elías Calles, C.P. 56585, Ixtapaluca, Estado de México, is responsible for the use and protection of your personal data, and in this regard we inform you the following:
The personal data that we collect from you, we will use them for the following purposes THAT ARE NECESSARY for the service you request:
  • Schedule appointments
  • Let you know about our products
In addition, we will use your personal information for the following purposes that are NOT NECESSARY for the requested service, but which allow us to facilitate better service:
  • Make a database of our customers
The refusal to use your personal data for these purposes can not be a reason for us to deny the services and products you request or contract with us.
To carry out the purposes described in this privacy policy, we will use the following personal information: 
  • Name
  • Email
  • Telephone
In addition to the personal data mentioned above, for the purposes stated in this privacy policy we will use the following personal data considered as sensitive, requiring special protection:
  • Email
  • Telephone
We inform you that your personal data will not be shared inside or outside the country with any persons, companies, organizations or authorities other than us.

You have the right to know what personal information we have about you, for what we use and the conditions of use we give you (Access). Also, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); request to remove it from our records or databases when you considers that it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. For the exercise of any of the ARCO rights, you must submit the respective application through the email address

To know the procedure and requirements for the exercise of ARCO rights, you can call the following telephone number 5514-1713; enter our website to the "Privacy Policy" section.

You can revoke the consent that, in your case, you have given us for the processing of your personal data. However, it is important to bear in mind that in all cases we will not be able to attend to your request or conclude the use immediately, as it is possible that for some legal obligation we require to continue processing your personal data. You also have to consider that, for certain purposes, the revocation of your consent will imply that we can not continue to provide the service you requested, or the conclusion of your relationship with us. To revoke your consent you must submit your request in the email

For the procedure and requirements for revocation of consent, you may call the following telephone number 5514-1713; enter our website to the "Privacy Policy" section.

In order to limit the use and disclosure of your personal information, we offer you the following ways: Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer's Office, in order that your data are not used to receive advertising or promotions from companies of goods or services. For more information on this registry, you can consult the PROFECO website or contact the PROFECO website directly.

Your registration in the exclusion list "Exclusion list", so that your personal data are not treated for marketing, advertising or commercial prospecting by us. For more information call the telephone number 5514-1713; enter our website or send an email to This privacy policy may be subject to changes, changes or updates arising from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; changes in our business model, or other causes. We are committed to keep you informed of any changes that may occur to this privacy notice, through our website .

Last updated [06/07/17]